This Privacy Policy explains how Causons Fluently (“we”, “us”, “our”) collects, uses and protects your personal data when you visit our website, join our mailing list, book a consultation or enrol in one of our French programs.
By using this website or submitting your information, you agree to this Policy.
- Data we collect
We may collect and process the following information:
- Identity data – name, title, organisation, role.
- Contact data – email address, phone number, country, time zone.
- Professional information – sector (e.g. UN/NGO, medical, diplomatic, business), current level of French, learning goals.
- Usage data – pages visited, clicks, time spent, approximate location, device and browser information (via analytics tools).
- Payment data – when you pay for a program, the payment is processed by third‑party providers (e.g. Paystack, your bank). We do not store your full card information.
- How we use your data
We use your personal data to:
- Provide and manage our programs and services (e.g. Professional Fluency Accelerator – Français Pro, General French classes).
- Schedule and conduct consultations and classes.
- Send you service emails (confirmations, reminders, important updates about your class or program).
- Send you newsletters and marketing emails only if you have given your consent or if this is permitted by law.
- Improve our website, programs and communications (analytics and feedback).
- Comply with legal and administrative obligations.
We do not sell your personal data.
- Legal basis
We process your data on the following legal bases (depending on your situation and local law):
- Performance of a contract – when you enrol in a program or book a consultation.
- Legitimate interest – to run and improve our services, protect our business, and communicate with you as a customer or prospect.
- Consent – for newsletters and certain types of marketing emails. You can withdraw your consent at any time by using the unsubscribe link or by contacting us.
- Sharing your data
We may share your data with trusted third‑party service providers who help us operate our business, for example:
- Email and marketing tools (e.g. Mailchimp)
- Scheduling tools (e.g. Acuity Scheduling)
- Payment processors (e.g. Paystack, banks)
- Video‑conferencing tools (e.g. Zoom)
- Analytics tools (e.g. Google Analytics, LinkedIn, Facebook/Meta)
These providers only receive the data necessary to perform their services and are expected to protect it appropriately.
We may also share data if required by law or to protect our rights.
- Cookies and tracking
Our website may use cookies and similar technologies to:
- Remember your preferences
- Understand how visitors use the site
- Improve content and user experience
- Measure the effectiveness of our campaigns
You can control cookies through your browser settings. Turning some cookies off may affect certain functions of the site.
- Data retention
We keep your personal data only for as long as necessary to:
- Provide our services
- Comply with legal, accounting or reporting requirements
- Maintain a reasonable record of our interactions (e.g. to know that you were a past student)
After that, data is deleted or anonymised where reasonably possible.
- Your rights
Depending on your location and applicable law, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data (within legal limits)
- Object to or restrict certain types of processing
- Withdraw your consent to marketing emails at any time
To exercise these rights, please contact us using the details below.
- Contact us
If you have any questions about this Privacy Policy or how we handle your data, you can contact:
Causons Fluently
Email: support@causonsfluently.com
Website: https://causonsfluently.com/
Last updated: 30 January 2026